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Customer Relations

Freight Inquiries

You can request seafreight offers by reaching our marketing department by e-mail at elkenz@elkenz.com, marketing@elkenz.com or from our phone numbers, as well as by our web site 24 hours a day.

For your online demands, all you need to do is to fill the Freight Inquiry Form including all your communication details and submit; so that we can get back to you as soon as possible.

 

Online Reservation

Following our response to your freight inquiry, your reservation is made for the respective vessel in parallel with your demand. Accordingly, the number and type of the containers will be sent to the address or port as instructed by you.

Please click for reservation form.

Pre-Carriage

For your factory-stuffed container demands, you can ask for a haulage rate from our land transportation department at kara@elkenz.com or from our phone numbers.

Online Kargo Check

Under construction...

For all your breakbulk cargo and project cargo inquiries; you can reach our chartering team at elkenz@elkenz.com or you can use the freight inquiry form online. We will get back to you as soon as possible with the best carriage terms possible.

  • Sample B/L (PDF), terms of B/L (PDF)
  • Incoterms
  • Container type and dimensions
  • Maritime terms and abbreviations

    ata: actual time of arrival
    eta: estimated time of arrival
    etb: estimated time of berthing
    ets: estimated time of sailing
    etc: estimated time of completion
    etd: estimated time of departure
    fcl: full container load
    lcl: loose/less container load
    fios: free in - free out - stowed
    lifo: liner in - free out
    lilo: liner in - liner out
    pod: port of discharge
    pol: port of loading
    thc: terminal handling cost
    b/l: bill of lading
    aaaa: always afloat and acceptable
    wwww: whether in port / berth / free pratique / customs cleared or not
    nor: notice of readiness
    sof: statement of facts
    tdr: terminal arrival-departure report
    dv: dry van container
    hc: high cube container
    ot: open top container
    fr: flat rack container
    rf: reefer container
    nvocc:
    c/o:
    caf: currency adjustment factor
    baf: bunker adjustment factor
    p/o:
    arr: arrival
    dep: departure
    m/r: mate's receipt